1. Expertise
  2. Traveler Insights

Traveler Insights

We analyze major societal and lifestyle shifts beyond tourism to generate insights for the tourism industry

Tourism is just one of many consumer choices. By taking a broader perspective that extends beyond tourism to encompass social trends and people’s needs, we explore what constitutes true value.

For example, we support the development of a sustainable tourism industry through a multifaceted approach—focusing on co-creation with local communities, wellness, learning, and experience design that extends everyday life.

Our Capabilities

We support strategy development by integrating longitudinal survey data with JTB Tourism Research & Consulting’s proprietary market research

We combine JTB Tourism Research & Consulting’s proprietary data—such as the “Survey on Technology and Travel,” which tracks the impact of technological advancements on travelers, and the “Survey on Lifestyle and Travel,” which captures changes in travelers’ lifestyles and values—with market research to develop effective strategies and solutions.

We leverage our proprietary survey and analytical methods to deliver tailored solutions

We support our clients in addressing their challenges using our proprietary analytical methods, such as “Travel Life Segment 5,” which segments travelers based on their lifestyles and travel needs.

Solutions & Approaches

Analysis of Consumers and Travelers

Drawing on our proprietary data on consumers and travelers, we conduct analyses tailored to your specific challenges. We translate these insights into targeted research and actions that address key issues and drive effective solutions.

Targeting Support (Customer Segmentation and Persona Development)

Based on customer attributes, values, and travel and tourism needs, we conduct proprietary segmentation analysis and persona development to help you identify the specific customer segments (target audiences) you wish to reach, and support the planning and execution of effective marketing strategies tailored to those target characteristics.

Travel Life Segment 5

Positioning and Competitive Analysis: Visualizing Regional Strengths and Weaknesses Using the JTB Regional Power Index and Related Tools

Leveraging proprietary data—such as the “JTB Regional Power Index,” which reveals destination-level perceptions, satisfaction, and gaps between visitor and resident perspectives—we generate in-depth insights into each region’s strengths and challenges. Based on these insights, we support the development of strategies to differentiate from competitors and establish an optimal market position.

Promotional Strategies and Support

Based on your targeting strategy, we develop and execute plans that effectively communicate the value of your services and offerings to target audiences—driving engagement and action in travel and tourism.

Related Keywords

  • Tourist Trends
  • Travel Trends
  • Travel Consumption Behavior
  • Travel Motivation
  • Inbound Traveler Behavior
  • Experiential Tourism
  • Post-Pandemic Travel
  • Tourism Marketing Strategies
  • Travel Data Analysis
  • Traveler Personas
  • Market Research

Selected Projects

Numazu City, Shizuoka Prefecture
FY 2025

Support Services for the Revision of the Numazu City Tourism Promotion Vision

We provided support for the development of Numazu City’s Tourism Promotion Vision by conducting various surveys and analyses, including a tourism trends survey.

Cabinet Office
FY 2025

Survey on the Behavior and Attitudes of Residents and Visitors in Designated Inhabited Remote Island Areas

We conducted a survey to examine the utilization status, outcomes, and perceived value of the Remote Island Revitalization Grant aimed at revitalizing remote islands near national borders, with the goal of verifying its effectiveness and making recommendations for improving the program’s future structure. We conducted a questionnaire survey targeting three categories—residents, quasi-residents, and visitors—on three remote island shipping routes, as well as interviews with local governments in the target areas regarding the effectiveness and challenges of existing programs.

  • Executive Officer, Regional Engagement and Co-creationMayuko Kono
JTB Corporation
FY 2025

2025 Travel Trends

Four times a year—during Golden Week, summer vacation, and the year-end and New Year holidays—we analyze traveler trends and estimate market conditions based on developments in society, the economy, and the tourism industry (press releases issued by JTB).